Varntix

TERMS OF SERVICE

Last Updated: 09.04.2026

INTRODUCTION AND ACCEPTANCE

These Platform Terms of Service (the "Terms") govern your access to and use of the digital asset platform operated by Varntix Group Ltd, a company incorporated in the British Virgin Islands ("Varntix," "we," "us," or "our").

The "Platform" includes all websites, mobile applications, APIs, dashboards, accounts, products, services, tools, communications, and related features operated by Varntix.

These Terms form a legally binding agreement between you ("User," "you") and Varntix.

By accessing or using the Platform, you:

  • confirm that you have read and understood these Terms;
  • agree to be legally bound by them;
  • agree to all incorporated policies and service-specific agreements (including the Earn Services Agreement, where applicable);
  • acknowledge that you have read, understood, and agreed to the Risk Disclosure Statement, which forms an integral part of these Terms and is incorporated by reference.

If you do not agree, you must immediately cease use of the Platform.

1. CONTRACTUAL STRUCTURE

The following documents are incorporated by reference:

  • Earn Services Agreement (if applicable)
  • Risk Disclosure Statement
  • Privacy Policy
  • Product-specific terms
  • Compliance disclosures

In the event of conflict:

  1. Product-specific agreements prevail over these Terms.
  2. These Terms prevail over general website content.

2. NATURE OF THE PLATFORM

The Platform provides custodial digital asset services enabling Users to:

  • deposit digital assets;
  • hold digital assets;
  • transfer and withdraw digital assets;
  • access optional services governed by separate agreements.

Varntix:

  • does not provide investment advice;
  • does not act as a fiduciary;
  • does not guarantee returns;
  • does not provide deposit-protected products.

Nothing on the Platform constitutes a recommendation or solicitation.

3. ELIGIBILITY AND USER REPRESENTATIONS

You represent and warrant that:

  • you are at least 18 years old;
  • you have legal capacity;
  • your use complies with applicable law;
  • you are not located in a Restricted Jurisdiction;
  • your assets are lawfully obtained;
  • you are not subject to sanctions;
  • you are not acting as an undisclosed agent.

4. ACCOUNT SECURITY

You are solely responsible for:

  • safeguarding credentials;
  • enabling available security features;
  • monitoring account activity.

All activity under your credentials is deemed authorised unless proven otherwise.

Varntix is not liable for losses due to credential compromise absent gross negligence.

5. TIERED KYC AND RISK-BASED COMPLIANCE

Varntix operates a risk-based, tiered verification framework, including:

Tier 0 – Limited Access

Restricted transaction limits and limited features.

Tier 1 – Standard Verification

Identity verification and standard service access.

Tier 2 – Enhanced Verification

Enhanced due diligence and expanded functionality.

Varntix may:

  • request additional documentation at any time;
  • adjust verification tier;
  • restrict deposits or withdrawals;
  • suspend transactions;
  • freeze assets where required by law, sanctions, or risk management policy;
  • terminate accounts.

Failure to comply may result in permanent closure.

6. CUSTODY AND DIGITAL ASSET TREATMENT

Digital assets are held in custodial wallets controlled by Varntix or its service providers.

Assets:

  • may be pooled;
  • may not be segregated by blockchain address;
  • are not insured;
  • are not legal tender;
  • are not protected by deposit guarantee schemes.

Blockchain transactions are irreversible once confirmed.

In insolvency, asset treatment shall be governed by applicable law.

7. THIRD-PARTY SERVICE PROVIDERS

Varntix may rely on custodians, infrastructure providers, liquidity providers, and other third parties. Varntix is not responsible for third-party failures except where required by applicable law.

8. PROHIBITED ACTIVITIES

You shall not:

  • engage in illegal or fraudulent conduct;
  • circumvent geo-restrictions;
  • manipulate markets;
  • exploit system vulnerabilities;
  • interfere with Platform integrity;
  • provide false or misleading information.

Varntix may report suspicious activity to authorities.

9. RESTRICTED JURISDICTIONS

The Platform is not available to residents or persons located in:

United States, Canada, Singapore, Hong Kong, Japan, South Korea, Mainland China

Sanctioned jurisdictions including:

Iran, North Korea, Syria, Cuba, Sudan, Crimea, Donetsk, Luhansk

Varntix may update this list at any time.

10. PLATFORM DISCRETION

Varntix may, at its sole discretion:

  • modify or discontinue services;
  • add or remove supported assets;
  • limit transactions;
  • suspend withdrawals;
  • close accounts.

Such actions may occur without prior notice where necessary.

11. FEES

Applicable fees are disclosed on the Platform. Fees may be modified at any time. Continued use constitutes acceptance.

12. RISK ACKNOWLEDGEMENT

You acknowledge that:

  • digital assets are volatile;
  • you may lose all assets;
  • liquidity constraints may occur;
  • regulatory changes may affect services;
  • network disruptions may occur.

You assume all risks.

13. DISCLAIMERS

The Platform is provided "AS IS" and "AS AVAILABLE." Varntix disclaims all warranties including merchantability, fitness for purpose, non-infringement, accuracy, and uninterrupted operation.

14. ERROR CORRECTIONS

Varntix may correct, reverse, or void transactions resulting from manifest error, pricing discrepancies, or system malfunction.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Varntix shall not be liable for:

  • indirect or consequential damages;
  • lost profits;
  • market losses;
  • third-party failures.

Total liability is capped at fees paid in the preceding twelve (12) months.

16. INDEMNIFICATION

You agree to indemnify and hold harmless Varntix and its affiliates from claims arising from:

  • breach of these Terms;
  • unlawful conduct;
  • sanctions violations;
  • asset source issues.

This obligation survives termination.

17. FORCE MAJEURE

Varntix is not liable for delays or failures caused by events beyond its reasonable control, including:

  • cyber attacks;
  • government actions;
  • blockchain disruptions;
  • natural disasters;
  • war;
  • infrastructure outages.

18. INTELLECTUAL PROPERTY

All Platform technology, branding, content, and materials are owned by Varntix. No reproduction, modification, distribution, or reverse engineering is permitted.

19. STRUCTURED DISPUTE RESOLUTION

Before commencing arbitration, the parties agree to:

  1. Provide written notice of dispute.
  2. Engage in good-faith negotiations for thirty (30) days.
  3. Attempt informal resolution.

If unresolved, the dispute proceeds to arbitration.

20. BINDING ARBITRATION

Any dispute arising out of or relating to these Terms shall be finally resolved by binding arbitration seated in the British Virgin Islands. Arbitration shall:

  • be conducted in English;
  • be confidential;
  • be administered under internationally recognised arbitration rules;
  • be decided by one arbitrator unless complexity warrants three.

The arbitral award shall be final and binding.

21. CLASS ACTION WAIVER

To the fullest extent permitted by law, you agree that any dispute shall be brought solely in your individual capacity and not as a plaintiff or class member in any purported class, collective, representative, consolidated, or mass proceeding.

The arbitrator shall have no authority to consolidate claims or preside over any form of representative or class proceeding.

22. WAIVER OF JURY TRIAL

To the fullest extent permitted by law, you knowingly and voluntarily waive any right to a trial by jury in any proceeding arising out of or relating to these Terms or the Platform.

23. EMERGENCY RELIEF CARVE-OUT

Nothing in the arbitration clause prevents either party from seeking temporary, preliminary, or injunctive relief from a court of competent jurisdiction where necessary to prevent immediate and irreparable harm, including but not limited to asset freezing, fraud prevention, or protection of intellectual property.

Such court proceedings shall not constitute a waiver of the arbitration requirement for final resolution.

24. COPYRIGHT AND INTELLECTUAL PROPERTY

Unless otherwise stated, all content, materials, and information available on or through the Platform, including but not limited to text, graphics, logos, software, and data (collectively, the “Content”), are owned by or licensed to the Company and are protected by applicable intellectual property laws.

Subject to these Terms, the Company grants you a limited, non-exclusive, non-transferable, and non-sublicensable licence to access and use the Content solely for your personal or internal business purposes in connection with your use of the Services.

You may not, without the prior written consent of the Company:

  • copy, reproduce, distribute, transmit, display, perform, publish, license, or create derivative works from the Content;
  • modify, reverse engineer, or otherwise exploit any Content;
  • use the Content for any commercial purpose not expressly permitted under these Terms.

This licence will automatically terminate upon suspension or termination of your access to the Platform or Services. Upon termination, you must cease all use of the Content.

25. NO FINANCIAL OR INVESTMENT ADVICE

The Company may, from time to time, provide general information, market data, or educational content relating to digital assets, platform features, or transactions. Such information is provided for informational purposes only and does not constitute financial, investment, legal, tax, or other professional advice.

You acknowledge and agree that:

  • all decisions to enter into any transaction, allocation, or use of the Services are made solely at your own discretion;
  • you do not rely on the Company for advice regarding the suitability, timing, or terms of any transaction;
  • the Company does not act as a broker, advisor, fiduciary, or investment manager on your behalf.

You further acknowledge that digital asset prices and exchange rates are volatile and may fluctuate significantly due to factors beyond the Company’s control, including market conditions, liquidity, and external events.

You are solely responsible for evaluating the risks associated with your use of the Services and for seeking independent professional advice where appropriate.

26. ACCOUNT LIQUIDATION AND PROTECTIVE ACTIONS

The Company may, at its sole discretion, take any action it deems necessary to protect itself, the Platform, or other users in connection with your Account, including the liquidation of assets, in circumstances including but not limited to:

  • your death or legal incapacity;
  • the initiation of bankruptcy, insolvency, or similar proceedings by or against you;
  • any attachment, garnishment, or legal claim against your Account;
  • insufficient collateral or where the Company determines that assets held in your Account are inadequate to meet obligations or risk exposure, regardless of market conditions;
  • your failure to provide requested information or comply with these Terms;
  • any other event or circumstance which, in the Company’s judgment, may impact the security, integrity, or proper operation of the Platform or your Account.

In such circumstances, the Company may, without prior notice and without liability to you, take one or more of the following actions:

  • apply, transfer, or use any assets held in your Account (or under the Company’s control, including through affiliates) to satisfy any obligations owed by you;
  • liquidate, sell, convert, or otherwise dispose of any or all digital assets or property held for your Account;
  • cancel, suspend, or close any open orders, positions, or transactions;
  • take any additional action reasonably necessary to manage risk, reduce exposure, or protect the Company.

You acknowledge and agree that:

  • such actions may be taken without prior demand, notice, or consent;
  • the Company is not required to provide advance warning or opportunity to cure;
  • any liquidation or transaction may be executed at the Company’s discretion, including with respect to timing, pricing, and method;
  • the Company shall not be liable for any loss arising from such actions, except where required by applicable law.

27. LIMITATION OF LIABILITY AND INDEMNIFICATION

1. Limitation of Liability

To the maximum extent permitted by applicable law, the Company, its affiliates, licensors, service providers, and agents shall not be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:

  • loss of profits, revenue, or business;
  • loss of opportunity or anticipated gains;
  • loss of data, information, or reputation;
  • business interruption or service disruption;

arising out of or in connection with your use of, or inability to use, the Platform or Services, even if the Company has been advised of the possibility of such damages.

Nothing in this Agreement excludes liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.

2. System Failures and Technical Risks

The Company shall not be liable for any loss or damage arising from:

  • system errors, technical faults, or malfunctions;
  • interruptions or failures of communication networks, internet services, or hardware;
  • transmission delays, data inaccuracies, or omissions;
  • cyber attacks, unauthorized access, or malicious interference;
  • failures or actions of third-party service providers, including custodians, sub-custodians, or infrastructure providers.

You acknowledge that access to the Platform and Services may be limited or unavailable due to such events, and the Company may suspend or restrict access without prior notice where necessary.

3. Delays and Data Accuracy

The Company does not guarantee the accuracy, completeness, or timeliness of any data or information provided through the Platform.

The Company shall not be liable for any losses arising from delays, inaccuracies, errors, or omissions in such information.

4. Security and Unauthorised Use

The Company shall not be liable for any loss arising from unauthorized access to your Account or use of your credentials.

You are solely responsible for maintaining the security of your account and access information.

5. Market and External Events

The Company shall not be liable for losses arising from:

  • market volatility or price fluctuations;
  • regulatory actions or failures of regulatory bodies;
  • acts of government, war, civil unrest, or force majeure events;
  • failures of any exchange, clearing system, or financial infrastructure;

or any other event beyond the Company’s reasonable control.

6. Third-Party Services

Where the Company relies on third-party services or software, the Company shall not be liable for any failure, delay, or loss caused by such third parties.

7. Platform Availability

The Company does not guarantee uninterrupted or error-free access to the Platform or Services and shall not be liable for any disruption or impairment caused by factors outside its control.

8. Taxes

You are solely responsible for determining and fulfilling any tax obligations arising from your use of the Platform or Services.

The Company shall not be liable for the assessment or payment of any taxes, duties, or similar charges.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, directors, officers, employees, agents, and service providers from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in connection with:

  • your use or misuse of the Platform or Services;
  • your breach of these Terms or any applicable law;
  • any unauthorized use of your Account;
  • any violation of the rights of any third party;
  • any false, inaccurate, or misleading information provided by you.

This indemnity applies whether the claim arises directly or indirectly from your actions.

10. Third-Party Claims

You further agree to indemnify the Company against any claims brought by third parties arising from your conduct, including any unlawful or fraudulent activity carried out using your Account.

11. Maximum Liability

To the extent liability cannot be excluded, the Company’s total liability to you shall be limited to the total fees paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim.

12. Severability

If any provision of this section is held to be unenforceable, such provision shall be limited or modified to the extent necessary, and the remaining provisions shall remain in full force and effect.

28. COMPLAINTS

If you believe that the Company has breached these Terms or that any issue has arisen in connection with your use of the Platform or Services, you may submit a complaint to the Company.

Complaints must be submitted within one (1) day of the event giving rise to the complaint and should include sufficient details to enable the Company to investigate the matter.

The Company will review all complaints in good faith and may request additional information where necessary to assess and resolve the issue.

29. TERMINATION AND SUSPENSION

1. Termination by User

This Agreement shall remain in effect until terminated. You may terminate your Account at any time, provided that you have no outstanding obligations or liabilities to the Company.

Termination requests must be submitted in writing through the Platform or via registered email and will take effect upon confirmation by the Company.

2. Termination by Company

The Company may terminate this Agreement, your Account, or your access to the Platform at any time, with or without notice, at its sole discretion.

Termination shall not affect any rights, obligations, or liabilities arising prior to termination, including those related to transactions already entered into.

3. Suspension or Termination for Cause

Without limiting the above, the Company may suspend or terminate your Account immediately, with or without prior notice, where:

  • you breach any provision of these Terms or any related agreement;
  • you violate, or are reasonably suspected of violating, any applicable law or regulation;
  • the Company reasonably suspects involvement in fraud, money laundering, terrorist financing, or other unlawful activity;
  • the Company determines that such action is necessary to protect the Platform, other users, or its own interests.

4. Account Suspension

The Company may suspend your Account, in whole or in part, where:

  • it reasonably believes your Account has been compromised or poses a security risk;
  • it suspects unauthorised or fraudulent use of your Account;
  • required for compliance, risk management, or operational reasons.

Where practicable, the Company will notify you prior to suspension. If prior notice is not possible, the Company will notify you as soon as reasonably practicable, unless prohibited by law.

5. Effect of Termination

Upon termination or suspension:

  • your access to the Platform may be restricted or revoked;
  • the Company may cancel open orders, suspend transactions, or take other protective actions;
  • you remain liable for any obligations incurred prior to termination;
  • any provisions of these Terms which by their nature should survive termination shall continue in full force and effect.

30. ASSIGNMENT

Varntix may assign these Terms without notice. You may not assign rights without prior written consent.

31. AMENDMENTS

Varntix may amend these Terms at any time. Continued use constitutes acceptance.

32. SURVIVAL

Liability, indemnification, arbitration, waiver, and governing provisions survive termination.

33. GOVERNING LAW

These Terms are governed by the laws of the British Virgin Islands.

34. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Varntix.